Shipping Policy

Effective Date: 01-05-2024

Thank you for shopping at Dateswala. We are committed to providing you with high-quality products and a seamless shopping experience. This Shipping Policy explains how we handle the shipping of your orders. Please read this policy carefully before making a purchase.

1. Order Processing

1.1. Order Confirmation: Once you place an order on siratperfumes.com, you will receive an email confirmation with your order details. Please review this confirmation for accuracy. If there are any discrepancies, contact us immediately.

1.2. Processing Time: We strive to process and ship your orders within 24-48 hours after receiving payment, except during peak periods. Orders received after 11:00 AM IST will be processed on the next business day.

2. Shipping Methods

2.1. Domestic Shipping: We offer domestic shipping within India using various shipping carriers. Shipping options and rates will be displayed during the checkout process. Please select your preferred shipping method.

2.2. International Shipping: We currently do not offer international shipping.

3. Shipping Rates

3.1. Shipping Costs: Shipping costs are calculated based on the weight, dimensions of the package, destination, and the selected shipping method. The shipping cost will be displayed during the checkout process before you confirm your order.

4. Delivery Timeframes

4.1. Estimated Delivery Time: Delivery times may vary depending on your location and the shipping method chosen. We provide estimated delivery times after the item has been dispatched on the tracking url. Please note that these are estimates, and actual delivery times may vary due to unforeseen circumstances.

4.2 Minimum & Maximum Delivery Time: Minimum days to deliver an order is 3 days and it can take a maximum of 10 days.

5. Tracking Information

5.1. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your order.

6. Shipping Address

6.1. Providing Accurate Information: It is your responsibility to provide accurate and complete shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Shipping Delays

7.1. Unforeseen Delays: While we strive to deliver your orders on time, there may be unforeseen delays caused by external factors such as weather, carrier issues, or customs clearance. We are not responsible for delays beyond our control.

8. Returns and Refunds

8.1. Return Policy: Please review our Return Policy for information on returns and refunds related to your order.

9. Contact Information

9.1. Contact Us: If you have any questions or concerns about our Shipping Policy, please contact us at support@dateswala.com

We reserve the right to update and revise this Shipping Policy at any time. It is your responsibility to review this policy periodically for any changes.

Thank you for choosing Dateswala. We appreciate your business!